Welcome to The Hart of Health! We value your trust in our digital products and health coaching services. To ensure transparency, we’ve outlined our refunds and returns policy below. Please read this policy carefully before making a purchase.
1. Digital Products (eBook)
We are proud to offer our carefully crafted eBook to support your health journey. However, as this is a digital product, all sales are final.
- No Returns or Refunds: Once your purchase of the eBook is complete and the file has been delivered, we do not accept returns or issue refunds, regardless of the reason. Please make sure to review the product description thoroughly before completing your purchase.
- Product Satisfaction: We encourage you to contact us at [insert email/contact form link] if you have any questions about the content before buying the eBook. We are happy to provide any clarifications to ensure you are confident in your purchase.
2. Health Coaching Services
We are committed to providing the highest quality health coaching services. However, to maintain fairness and uphold our policies, we have specific guidelines regarding refunds and cancellations for coaching sessions.
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Hourly Coaching Sessions: Once a coaching session has been completed, the payment is non-refundable. This applies even if you are not fully satisfied with the session, as we dedicate our time and expertise to help you achieve your health goals.
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Rescheduling Policy: If you need to reschedule your coaching session, please notify us at least 24 hours in advance. We are happy to accommodate a new time that works for you. Cancellations made less than 24 hours before the session will be considered as completed, and no refunds will be issued.
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Cancellations by The Hart of Health: In the rare event that we must cancel a coaching session, we will promptly notify you. You will have the option to either reschedule the session or receive a full refund for the cancelled appointment.
3. General Terms
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Payment Issues: If you experience any technical difficulties during the payment process, please contact us immediately at [insert email/contact form link]. We will do our best to assist you promptly.
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Contact Us: If you have any questions or concerns regarding our refunds and returns policy, feel free to reach out to our team. We aim to respond within 48 hours.
Thank you for choosing The Hart of Health. Your support means a lot to us, and we are committed to providing valuable resources to help you on your health journey.
Last Updated: 11 November 2024